FAQs

How can I be sure an item is authentic?

All our items are guaranteed authentic or money back. Every item is hand curated in house and goes through an intensive authentication process. If we find an item questionable, we immediately consult a network of trusted authenticators across the globe.
As a token of Appreciation to our Hermes buyers we offer a free Bababebi Authentication upon request. Bababebi is a world-renowned Hermes Authenticator. For any and all other brands we use Entrupy.

 

Does Lux Addicts charge sales tax?

We are legally obligated to charge sales tax on all orders .

 

Selling

Yes! Please submit your item via email.
How long is my quote valid?
You have 10 days to accept or refuse our quote. If you accept the quote, you will have 5 additional days to ship the item to us before the quote expires. If you have any additional question, please emails us.

 

What shipping service do you use?

All our orders are shipped Free of Charge domestically for via FedEx Express Overnight. We also hand deliver locally in Miami Dade, Broward and West Palm Beach.
International orders will be shipped with FedEx Express Shipping for a $195 USD.

 

What’s the best way to contact you?

The most efficient ways to contact us are via email at sales@luxaddicts.com or via Ph: 305-713-2037. We ask that all serious inquiries be handled via email. Please allow up to 24 hours for a response.